Privacy Policy
Xmplar Management Solutions Pvt Ltd (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products, Crest ERP and Crest SFA. By using our Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect the following types of information:
- Personal Information:
- We are not collecting any personal information from the mobile app.
- Business Information:
- Data related to business operations.
- Usage Data:
- Log files, IP addresses and access timestamps.
- Actions performed within the ERP system for security and audit purposes.
How We Use Your Information
We use the collected data for the following purposes:
- To provide, operate, and maintain the ERP application.
- To authenticate users and secure access to the system.
- To improve system performance and user experience.
- To ensure compliance with applicable laws and regulations.
- To respond to inquiries, provide support, and communicate updates.
- To protect against fraud, unauthorized access, and security threats.
Data Sharing and Disclosure
We do not sell, trade, or rent your information. However, we may share data in the following
scenarios:
- With Third-Party Service Providers: To facilitate hosting, security, analytics, and
other necessary services. - Legal Compliance: If required by law or in response to valid legal requests.
- With Authorized Users: Data shared within our organization based on role-based
access controls.
Data Security
We implement appropriate technical and organizational measures to protect your data,
including:
- Role-based access control and authentication mechanisms.
- Regular security audits and compliance checks.
- Secure cloud infrastructure hosted in compliance with Indian IT laws.
Data Retention
We retain data for as long as necessary to fulfil the purposes outlined in this policy, comply
with legal obligations, and enforce our agreements. Users can request personal data
deletion as per applicable laws.
Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information.
- Request data deletion or restriction of processing under legal provisions.
- Opt-out of non-essential communications.
To exercise these rights, please contact us at legal@xmplar.in
Compliance with Indian Data Protection Laws
We comply with relevant Indian laws, and applicable data protection regulations.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via
email or within the ERP system.
Contact Us
Please contact us on legal@xmplar.in, if you have any questions or complaints in regard to our use of your personal data or other matters covered by this policy.
