Trading Organization
Xmplar excels in aligning details for desired outcomes, from defining requirements through implementation. Their case management solution reduced backlog, increased citizen trust, and promoted fairness in the justice system, supported by integrated sharing and efficient processes.
Pain Areas
Multiple S/w for multiple processes
Unable to manage vendor stock and account
Unable to consolidate the data
Struggling to capture the retail sales
Challenges
A critical government function suffered from legacy issues, affecting service delivery
- Paper-based process
- Process redundancy
- Quality of data & migration
- Rising number of bottlenecks
Solution Capabilities
We found several ways in which a technologically better system could support the department's work
- Standardized license processing & registration processing
- Centralized query & repository
- Secured role based access
- Audit Trial – Centrally managed
- Integration – with CAD / RMS
- Aggregated data analysis