Case Single

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Trading Organization

Xmplar excels in aligning details for desired outcomes, from defining requirements through implementation. Their case management solution reduced backlog, increased citizen trust, and promoted fairness in the justice system, supported by integrated sharing and efficient processes.

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Pain Areas

Multiple S/w for multiple processes

Unable to manage vendor stock and account

Unable to consolidate the data

Struggling to capture the retail sales

Challenges

A critical government function suffered from legacy issues, affecting service delivery

Paper-based process
Process redundancy
Quality of data & migration
Rising number of bottlenecks

Solution Capabilities

We found several ways in which a technologically better system could support the department's work

Standardized license processing & registration processing
Centralized query & repository
Secured role based access
Audit Trial – Centrally managed
Integration – with CAD / RMS
Aggregated data analysis

Benefits

Consignment sale – gave greater control on vendor items

Warehouse Management system – Good control on Inventory

The cost of maintenance is very low and hence better Return of Investment

PRO

Improved productivity and better utilization of resources

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