CREST SFA Stationary
World’s largest and oldest manufacturers of Stationary items (e.g., Pens, Pencils, staplers, slide rules, erasers, rulers) and art supplies, as well as high-end writing instruments and luxury leather goods.
Founded : 1761
WW Head Quarter : Stein, Germany
India Head Quarter : Mumbai
India Revenue : $5 Million
Challenges
Efficient Reporting
Sales Monitoring
MRP Flexibility
Manual Notifications
Solutions
CREST Sales Force Application with CREST CRM
Simple & Self-explanatory UI design with intuitive Dashboards
Simple and efficient Order booking process through the mobile application
GPS co-ordinates to track where & when the order is created by Sales Rep
Order history information stored for the last 30 days data in the mobile for reference
Store & Forward logic used where the data is constantly Synchronization to the central database
Provision to capture Live Shop images and also can use the images from gallery
Benefits / Result
Order booking screen was simple and feature rich, which gave the users a pleasant experience which resulted in better Quality of information recorded on-time
Capturing of Geo co-ordinates at the time of order booking, brings in more discipline with the sales representative and also enables them to follow the approved Journey plan
Store & Forward feature helps in quick Synchronization of Order information to the central database. With this feature, Orders can be recorded digitally from locations where internet connectivity is poor
Feature to capture multiple MRP’s against a product was a real boon for the client and with this implementation they were able to clean & standardize their masters. This also gave great flexibility and ease of order booking to the sales representative
Client Speak
CREST SFA is an incredible tool. It’s powerful, simple, easy to use, and having unique capabilities. This tool is a clear winner with our sales team. Its simple order booking system, online -offline data synchronization, digital demonstration, PJP, geo coordinates and powerful reports and dashboard gives us real time visibility and has increased the efficiency and productivity of the Sales team to a great extent. Xmplar team is very supportive and they have a very deep understanding of the domain which ensured that the implementation was smooth and successful. We wish their entire team good luck & success !