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Criminal Record Information system

Streamlined platform enabling collaboration among justice agencies through seamless information sharing.

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Background

Xmplar's Approach

Xmplar excels in close collaboration with clients to define business and organizational requirements, ensuring fundamental details support desired outcomes.

Custom Case Management Solution

Xmplar developed and implemented a custom case management solution for a National government, promoting sustainability and local ownership.

Impactful Results

The system reduced case backlog, boosted citizen confidence, supported equal justice, and gained civil society endorsement.

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Challenges

A critical government function suffered from legacy issues, affecting service delivery

  • Paper-based process
  • Process redundancy
  • Quality of data & migration
  • Rising number of bottlenecks
Solution Capabilities

We found several ways in which a technologically better system could support the department's work

  • Standardized license processing & registration processing
  • Centralized query & repository
  • Secured role based access
  • Audit Trial – Centrally managed
  • Integration – with CAD / RMS
  • Aggregated data analysis
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Benefits

Standardized case management processes

Enabled cross-agency information sharing

Reduced court backlog

Enabled the ability to make data-driven decisions

Tracking of case progress

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Solutions

End to End case
management system

Produce the highest quality work and services for every client, on every project.

Integrated and
sustainable system

Produce the highest quality work and services for every client, on every project.

Centralized query
and repository

Produce the highest quality work and services for every client, on every project.

Custom forms and
reports detailing activity

Produce the highest quality work and services for every client, on every project.

Based on local practices
and requirements

Produce the highest quality work and services for every client, on every project.

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