Skip links

Creya Bots

Xmplar’s smart chatbots enhances customer interactions and data analysis with AI-powered chat interfaces for accurate responses and quick insights.
smart agent

Smart Agent

In today's digital landscape, providing excellent customer service is crucial for maintaining customer satisfaction and loyalty. Xmplar's Smart Agent leverages Generative AI to create intelligent chatbots that enhance customer interaction on your website. Our Smart Agent understands the intent and context of customer queries, providing accurate, context-relevant responses and seamlessly handing over to human agents when necessary. This advanced AI capability ensures a superior customer experience, efficient query resolution, and streamlined customer service operations.

Benefits of Implementing Smart Agent

Enhanced Customer Interaction

Provides accurate, context-aware responses to customer queries, improving overall user experience.

24/7 Availability

Offers round-the-clock support, ensuring customers receive assistance whenever they need it.

Efficient Query Resolution

Quickly addresses common questions about product information, service catalogs, and more.

Seamless Handover

Smoothly transitions complex queries to human agents when required, ensuring customers receive the best possible assistance.

Cost-Effective Solution

Reduces the need for large customer service teams by handling a significant volume of queries automatically.


Key Benefits

Generative AI-Powered Understanding

Uses advanced AI to comprehend the intent and context of customer inquiries.

Multi-Channel Support

Integrates across various platforms, including websites, mobile apps, and social media.

Context-Relevant Responses

Implements Retrieval-Augmented Generation (RAG) to deliver precise and relevant answers by pulling information from product manuals, policy documents, website content, and other relevant sources.

Proactive Engagement

Initiates conversations based on user behavior, guiding customers through their journey and offering assistance before they ask.

Actionable Insights

Can take actions based on customer inputs, such as creating entries in the CRM system, streamlining workflow automation.

Functionality and Implementation

Easy Integration

Seamlessly integrates with your existing website and CRM systems, ensuring a smooth setup process.

Customizable Responses

Tailors responses to fit your business’s unique products, services, and customer interaction style.

Secure and Compliant

Ensures customer data is handled securely and complies with relevant regulations.

How It Works

Customer Interaction

Customers interact with the Smart Agent on your website via chat.

Intent Recognition

The AI-powered chatbot understands the customer's intent and context.

Context-Relevant Response

Uses RAG to provide accurate responses by referencing product manuals, policy documents, website information, and other sources.

Action Execution

Takes actions based on customer inputs, such as creating CRM entries for follow-up or record-keeping.

Seamless Handover

If the query is complex, the Smart Agent seamlessly transitions the conversation to a human agent.

Continuous Improvement

The system learns from each interaction, continuously enhancing its response accuracy.


Xmplar's Smart Agent revolutionizes customer service with an intelligent, efficient chatbot that enhances satisfaction and optimizes operations.

Enhanced Satisfaction

Provides accurate responses and smooth transitions to human agents.


Manages high volumes of inquiries efficiently, improving customer interaction.

chat data

Chat With Data

Introducing Xmplar's Data Chat Interface, a revolutionary product that simplifies how you interact with your business data. Our intuitive interface allows users to chat with data from various sources, providing accurate and immediate responses to queries in natural language. By eliminating the need to navigate complex screens or operate sophisticated visualization tools, Xmplar’s Data Chat Interface empowers users to gain quick insights effortlessly.

Key Features

Natural Language Processing

Engage with data conversationally; get precise answers without technical jargon.

Multi-Source Integration

Upload documents and connect data platforms for consolidated, accessible information.

Instant Insights

Get quick, accurate responses for faster decisions without complex reports.

User-Friendly Design

Designed for simplicity, our interface is user-friendly for data analysts and managers alike.

Secure Data Handling

Protect your data with robust security measures and industry compliance.

Enhanced Productivity

Save time by querying data in natural language for quick business insights.

Improved Accessibility

Democratize data access, enabling all team members to benefit from business data.

Informed Decision-Making

With real-time data insights, make timely and accurate decisions to propel your business forward.

Streamlined Operations

Reduce the dependency on data specialists and complex visualization tools.


Use Cases

Sales Inquiries

Instantly retrieve sales performance data, customer behavior trends, and market analysis.

Financial Queries

Quickly access financial reports, expense tracking, and budget insights.

Operational Insights

Get real-time updates on inventory levels, supply chain status, and production metrics.

HR Data

Query employee performance metrics, engagement levels, and HR reports effortlessly.


Xmplar’s Data Chat Interface revolutionizes business data interaction with natural language queries and seamless data source integration.

Natural Language Queries

Simplify interaction.

Seamless Integration

Enhance accessibility.

This website uses cookies to improve your web experience.